Jenn L. The staff at Sherwood Dental have always been awesome. I never have to wait more than a few minutes for my appt, they are very prompt and efficient. They also always try to resolve my issues the first time I mention them. I feel that Dr. Gaines does not perform procedures that are not necessary, just to make money, as he has honestly told me before that I do not need certain things, when my previous dentist told me that I did (and Dr. Gaines told me why my other dentist may have suggested it, and why he did not necessary agree). Love these guys!